Can I return a product? We guarantee the quality of our premium products. If you are not satisfied with your order, you can request a return within 14 days from the date of receipt.
Return Conditions: The product must be in its original condition, unused, undamaged, with all accessories and original packaging.
How to request a return: Please contact us within 14 days via email or the contact page with a photo of the product and the issue. We will guide you through the return process.
Return Shipping Costs: The cost of return shipping is the responsibility of the customer unless the product is defective or an error was made on our side.
Return Processing Time: After receiving and inspecting the returned product, we will refund your payment within 7 business days.
Product Exchange: You can request a product exchange by contacting us to arrange the order.
Non-returnable Products: Products that have been used or damaged are not eligible for return.
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